Obligation to notify deficiencies and grounds for derogation
New accessibility requirements for digital services will apply from 28 June 2025.
Check out the page on the obligation to notify deficiencies and grounds for derogation Web accessibility
Digital services are for everyone. Traficom is the authority enforcing compliance with accessibility requirements in Finland.
Amendments to the Act on the Provision of Digital Services
The Act on the Provision of Digital Services will cover new services starting 28 June 2025, with its requirements and obligations applying to these activities
Amendments to the Act on the Provision of Digital Services 
Submit a complaint on web accessibility or request clarification
If you are not satisfied with the respond you received, or you do not receive reply at all, you can contact us.
Submit a complaint on web accessibility Digital accessibility customer service
You can contact us regarding digital accessibility issues and the requirements related to audio-subtitling and subtitling services for individuals with visual or hearing impairments in television programmes and on-demand services.