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Rights of the user of the service

Under the law, every person has the right to give feedback on the accessibility of a website or mobile application. Provide feedback directly to the service provider or the organization responsible for the site or application.

Submit a complaint on web accessibility or request clarification

On this page, you can submit a complaint about a digital service that does not comply with the web accessibility requirements of the Act on the Provision of Digital Services or about a service provider that does not comply with the requirements and obligations laid down in Chapter 3 or 3a of the Act on the Provision of Digital Services.

User rights - in easy read (in Finnish)

According to law every person has right to give feedback to the provider of web page or mobile app if the services are not accessible. Accessible websites can be easily found. They are easy to understand and use.