Web accessibility | Traficom
Web accessibility

Web accessibility

Digital services are for everyone. Traficom is the authority enforcing compliance with accessibility requirements in Finland.

Obligation to notify deficiencies and grounds for derogation

New accessibility requirements for digital services will apply from 28 June 2025.

Check out the page on the obligation to notify deficiencies and grounds for derogation

Information about the accessibility statement

Organisations must publish an accessibility statement on their website for all sites and apps covered by the Act.

Read more information about the accessibility statement

Submit a complaint on web accessibility or request clarification

If you are not satisfied with the respond you received, or you do not receive reply at all, you can contact us.

Submit a complaint on web accessibility

Digital accessibility customer service

You can contact us regarding digital accessibility issues and the requirements related to audio-subtitling and subtitling services and on-demand services.

Customer service contact form